Privacy Policy

This Privacy Policy describes how Kinder King, a brand operated by TrueNest LLC (“we,” “us,” or “our”), collects, uses, and shares your personal information when you visit, use, or make a purchase from our website.

Company Name: TrueNest LLC
Brand: Kinder King
Address: 2112 Chestnut St, Alhambra, CA 91803
Contact Person: Jade Wang
Email: jade@mykinderking.com

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain personal information from you, including:

Personal Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Any information you provide when contacting customer service

Automatically Collected Information
We may also automatically collect certain information about your device and browsing behavior, such as:

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Pages viewed
  • Referring website or source
  • Information about how you interact with our site

This information may be collected through cookies, pixels, log files, and similar tracking technologies.

2. How We Use Your Information

We use your personal information to operate our business and provide our services, including to:

  • Process and fulfill your orders
  • Provide shipping, delivery, and customer support
  • Communicate with you about your order, account, or inquiries
  • Improve our website, products, and customer experience
  • Prevent fraud, unauthorized transactions, and other illegal activities
  • Send promotional emails, newsletters, or marketing communications, where permitted by law
  • Analyze website performance, traffic, and shopping behavior
  • Comply with legal obligations

3. How We Share Your Information

We may share your personal information with trusted third parties when necessary to operate our business and provide services to you. These may include:

  • E-commerce platform providers, such as Shopify
  • Payment processors to securely process transactions
  • Shipping and logistics providers to deliver your orders
  • Marketing, analytics, and advertising partners
  • Customer support and email communication providers
  • Legal or regulatory authorities, if required by law or to protect our rights

We do not sell your personal information in the traditional sense. However, some data sharing through cookies or advertising technologies may be considered “sharing” under certain privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, personalize your experience, analyze website traffic, and support advertising and remarketing efforts.

Cookies may help us:

  • Remember your preferences
  • Keep items in your cart
  • Understand how visitors use our site
  • Improve website performance
  • Show relevant advertisements

You can usually manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

5. Payment Information

Payments made on our website are processed through secure third-party payment providers. We do not directly store complete payment card information on our own servers unless specifically stated. Payment data is handled according to the privacy and security practices of the payment service providers we use.

6. Email Marketing

If you subscribe to our newsletter or provide your email address when making a purchase or contacting us, we may send you promotional emails about products, updates, and special offers. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

We may still send non-promotional communications related to your orders, transactions, or customer service requests.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When we no longer need your information, we will delete it or securely store it in accordance with applicable law.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Opt out of certain marketing communications
  • Request a copy of your personal data, where applicable

To exercise any of these rights, please contact us at jade@mykinderking.com. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Services and Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. International Visitors

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our website, you consent to such transfer and processing, subject to applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TrueNest LLC
Brand: Kinder King
Address: 2112 Chestnut St, Alhambra, CA 91803
Contact Person: Jade Wang
Email: jade@mykinderking.com